Terms of Use

Welcome to Caramel! These Terms of Use (“Terms”) govern your access to and use of Caramel’s website, platform, and services. By accessing or using Caramel, you agree to these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By using Caramel, you confirm that you:

  • Are at least 13 years old.

  • Have the legal capacity to enter into this agreement.

  • Agree to comply with these Terms and all applicable laws.

If you are using Caramel on behalf of a company, you confirm that you have the authority to bind the company to these Terms.

2. About Caramel

Caramel is an AI-powered ad management platform designed to help agencies, marketers, and businesses streamline digital advertising. Our platform automates ad creation, optimization, and performance tracking across multiple channels.

3. User Accounts

  • You may need to create an account to access certain features.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You must notify us immediately of any unauthorized use of your account.

  • Caramel reserves the right to suspend or terminate accounts that violate these Terms.

4. Permitted and Prohibited Use

You may use Caramel to:
• Manage and optimize your digital advertising campaigns.
• Access analytics and reports provided by our AI engine.
• Integrate third-party tools where applicable.

You may not:
• Use Caramel for illegal or fraudulent activities.
• Attempt to modify, reverse-engineer, or disrupt the platform.
• Use automated bots or scripts to access or scrape data.
• Misuse the platform in any way that violates advertising policies of third-party platforms (e.g., Google Ads, Facebook Ads).

5. Payment & Subscription

  • Some features require a paid subscription.

  • Payments are processed through third-party providers (e.g., Stripe, PayPal).

  • Subscription fees are non-refundable unless stated otherwise.

  • Failure to make payments may result in service suspension.

6. Third-Party Services

Caramel may integrate with third-party services (e.g., Google Ads, Facebook Ads, analytics tools).

  • We are not responsible for third-party services’ performance or policies.

  • Your use of third-party services is subject to their respective terms.

7. Intellectual Property

  • All content, software, trademarks, and branding within Caramel belong to Caramel or its licensors.

  • You may not copy, modify, distribute, or exploit Caramel’s content without permission.

8. Termination of Service

Caramel reserves the right to suspend or terminate your account if you:

  • Violate these Terms.

  • Engage in activities that harm Caramel or other users.

  • Fail to make required payments.

9. Disclaimers & Limitations of Liability

  • Caramel is provided "as is" without warranties of any kind.

  • We do not guarantee uninterrupted or error-free operation.

  • Caramel is not liable for any loss of revenue, data, or business due to platform errors or third-party issues.

10. Privacy Policy

Your use of Caramel is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

11. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved in the courts of [Your Location].

12. Contact Us

For any questions or concerns, reach out to us at:
📧 Email: letstalk@getcaramel.ai
🌍 Website: getcaramel.ai